Shipping & Returns
Once your order is placed, you will receive a confirmation email letting you know that we have received your order. Orders will be shipped within three business days (Monday to Friday, excluding holidays) after you place your order. Once your order is fulfilled, you will receive an email notification with your tracking information.
All orders are fulfilled via local couriers HK Post and SF Express.
HK and Macau orders: 2-3 days
Rest of the World: can take up to 3 weeks
* Once your order has been shipped to the address indicated on your order, SoL cannot be held responsible for lost or stolen packages.
* Delivery times are estimates only. There may be delays at customs, especially with the situation of Covid-19.
At this moment, we do not offer expedited shipping. We believe it's important for goods to get to you efficiently. Methods like 2-day or expedited mean that trucks won't always be filled out with goods before they are sent out, creating extraneous trips that end up being costly to the environment.
If you do need your order urgently, please contact us and we'll see what we can do!